FAQ

Can you refill it?

Yes, you can refill the reservoir with any liquid, lotion or gel of your choice. This includes sanitizers, mosquito repellents, and more.

How much does it hold?

The reservoir has a capacity of approximately 29 milliliters, which is roughly equivalent to one ounce.

How do I make the solution come out?

To dispense the solution, simply hold the device with the nozzle facing downward and push on the dispenser button with your hand from underneath. The solution will come out of the reservoir and can be applied as needed.

Watch the "How It Works" instructions here.

How do you adjust the Velcro band for a smaller wrist size?

By sliding the band through the bezel at various lengths you can adjust to a smaller wrist size.

See the smaller wrist size instructions here.

Do you have a child's or smaller version.

We have prototyped a smaller version of our product specifically for children or for those who prefer a smaller size. We'll be manufacturing this version in the near future. To stay updated on our latest news and product releases, please sign up for our newsletter below

How long does delivery take?

Delivery times may vary depending on your shipping method and location. In the US, delivery typically takes between 3 to 5 days. For international orders, shipping times are also based on location and shipping method, with an additional 4-6 days for delivery.

Please note that if we are currently back-ordered due to high demand (as of March 16th, 2023), delivery may take longer, approximately 4-6 weeks. Rest assured that our team is working around the clock to fulfill orders as quickly as possible, and we appreciate your patience during this time. We will notify you as soon as your order is shipped.

How do I get a refund?

Our Refund Policy: We want you to be completely satisfied with your purchase. If for any reason you are not happy with the product, we offer a hassle-free refund. Simply contact us through our chat feature or our contact page to initiate the process.